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RedLine Garagegear Wins a Consecutive BBB Complaint Free Award

BBB LogoBack in 2010 RedLine Garagegear’s parent company, Greenberg Casework Company Inc., joined the Better Business Bureau (BBB). Most folks are familiar with the BBB and many businesses in the U.S. and Canada are members. The organization has been around since 1912 providing dispute resolution between consumers and businesses as well as scam alerts to the public.

BBB Complaint Free Award 2011Greenberg Casework Company Inc. and all of its child companies (including RedLine Garagegear) currently have an ‘A’ rating with the BBB and have also won complaint free awards for the last two years. It is not the norm for a business to go complaint free for even one year. Not every business is able to even attain BBB accreditation. And once accredited a business must maintain an average grade of at least a ‘B’ in order to remain in good standing.

BBB Complaint Free Award 2012We’re quite proud of our BBB rating and the fact that we have not had a single complaint filed with the bureau while selling to hundreds of consumers in the U.S. and Canada. In 2011 both our products and customer service met or exceeded what our customers expected from us. Maintaining that level of customer satisfaction in 2012 means the product and service quality has remained consistant.

The reason for our success can easily be summed up, I think, in three things we seek to provide every single time:

  1. Valuable information necessary to help customers make a well informed buying decision offered in a casual,
      “non-salesy” format.
  2. High quality, custom built powder coated wood garage cabinets without the custom price tag that don’t
      require sales gimmicks, quick talking salesman, or false advertising to be perceived as a huge value to our
  3. And an industry leading lifetime warranty that protects your cabinets against certain breakdowns or

Whether you’re dealing with one of our more than 60 authorized agents around North America or working with a RedLine Garagegear installation and design expert you can rest assured the customer service will be exceptional. To find an agent near you simply click here and enter your zip code! We can’t wait to work with you.

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"My project manager was outstanding. Prompt, knowledgeable and very personable. The powder coat finish is tough and durable."

-Glen S., Fulshear, TX

"The product is of excellent quality. Heavy duty construction."

-Steven R., New Smyrna Beach, FL

"Perry is the best! He has helped me from the early design phase through the installation. I have never had such OUTSTANDING customer service. "

-Richard C., Carlsbad, CA

"Bill Garrity was great to work with and his help was essential. The quality was excellent, from the finish of the doors and panels to the hinges and other hardware . . . I am really glad I found you guys"

-Woody S., Harrisburg, PA

"I went with Redline Garagegear because all outside doors, drawers, & finished side pieces are powder coated along with high quality hardware used."

-Brad B., Waseca, MN

"Perry, our project manager, was great! Hurricane sandy destroyed the area and every body is very busy! Perry got right back to us asap and now we know who we will call when we need more!"

- Rudy R., Bayville, NJ

"Bill was very helpful in getting a design put together and answering questions about installation. The cabinets themselves seemed the best of any I looked at."

-Nancy J., Minneapolis, MN

"Perry was exceptionally helpful, and very knowledgeable of the product and installation. It was easy for a do-it-yourself-er."

-Henry M., Midlothian, VA

"My experience with Redline Garagegear was the best. Love the quality and glad I decided to look into this product."

-Juanita W., Saint Genevieve, MO

"Perry was very professional, and knowledgeable on all aspects of my project. He foresaw any potential problems that might arise with my project and addressed them.

-Dennis B., Roseburg, OR

"The features I like most about your system are the ability to customize as needed for space requirements along with the cost."

-Paul M., Wayzata, MN

"My project manager at Redline was very helpful. He was always available to answer all my questions."

-Brad B., Waseca, MN

"The products are very well engineered, and the quality is unsurpassed. I really liked the ease of installation, and the finished look of the cabinets, I especially liked the off-the-floor design."

-Dennis B., Roseburg, OR

"Perry was extremely professional and efficient and did a great job. He described it very well and his photos were very helpful."

-Juanita W., Saint Genevieve, MO

"The quality of the product is exceptional. When things were delivered all pieces were carefully wrapped and protected. I also liked all the color options and the lifetime warranty."

- Brad B., Waseca, MN

"I am very happy with the quality of the cabinets and the counter top. Everything seems solid, not flimsy like some cabinets. I liked the idea of them not sitting on the floor and also liked having color choices."

-Nancy J., Minneapolis MN